Shipping policy

We offer worldwide shipping to all countries where international delivery is available.
Below you will find our official processing and shipping timeframes, along with important information to ensure a smooth and transparent experience.

Order Processing Time

All orders are processed within 1 to 4 business days.
Processing includes order verification, quality check, and packaging.

Please note:
• Orders are not processed on weekends or holidays.
• Processing may take longer during high-volume periods.
• If any significant delay occurs, we will notify you.

Shipping Time

Once your order has been processed and dispatched, estimated delivery times are:

🌍 Worldwide Delivery: 6–9 business days

Delivery times may vary depending on:
• Customs inspection
• Local postal service efficiency
• Destination country
• Weather or logistical delays

Although we work to ensure timely delivery, we cannot guarantee exact arrival dates.

Tracking Information

When your order ships, you will receive a confirmation email with a tracking number.

• Tracking updates may take 24–72 hours to appear.
• Some carriers update tracking only when the package arrives in the destination country.

Shipping Costs

Shipping fees (if applicable) will be displayed at checkout.
Certain promotions may include free and insured shipping.

Customs, Duties & Taxes

International shipments may be subject to import taxes, duties or customs fees charged by your country.

Important:
• These charges are not included in our product prices.
• The customer is responsible for any additional import fees.
• CalmClickie is not responsible for customs delays.

Incorrect Address or Failed Delivery

Customers must provide a complete and accurate shipping address.

If a package is returned due to:
• Incorrect or incomplete address
• Failed delivery attempts
• Unclaimed package

The customer is responsible for reshipping fees.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, contact us at:
📧 adalymgarcia2@gmail.com

We will assist you in filing a claim with the carrier and help work toward a resolution.

Shipping Support

For questions regarding your shipment, contact us at:

📧 adalymgarcia2@gmail.com
We typically respond within 24 hours.